Shipping and Delivery

We strive to deliver your order to you as quickly and accurately as possible. This document contains all the information about our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking information. Orders are not processed on weekends or public holidays

Delivery Time
The average shipping time is 8 to 14 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin
We work with international partners to offer you the best products at great value. As a result, customs fees may apply, depending on the country of delivery.

Shipping Costs
Shipping costs are displayed at checkout. These depend on the weight, destination, and selected shipping method.

Shipping Liability
- Once the tracking information indicates that the package has been delivered, responsibility lies with the customer.
- Please check your address carefully; any errors must be reported within 24 hours of placing your order.
For questions regarding shipping, please contact us at info@juliasophiecharleston.com